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EIFFEL CORP CASE STUDIES

North-West University

North-West University - Quality Course Review services

North-West University functions as a unitary, integrated and multi-campus institution, enabling equity, redress and globally competitive teaching and research in all their campuses.

Their focus, I.e., teaching-learning and research, is closely linked with community engagement and innovation across their faculties, assisting both distance and in-person students. Offering people a position in the world, NWU is recognised as a global higher education community. NWU allows for flexibility, putting their students at an advantage and enabling them to live up to their potential and getting them ready for their careers.

 

THE CHALLENGE

Two at-risk first-year modules were delivered using an asynchronous online learning modality. In other words, the course content was delivered mostly online with prerecorded lectures. There was a concern that the courses did not meet the required quality standards and the potential lack of lecturer continuity. The module quality also needed to be evaluated as per the QM rubric – it is essential that the outcomes and assessments are aligned with what is delivered in the course.

THE SOLUTION

Course reviews performed by Senior Instructional Designers and accredited QM practitioners. This involves a full evaluation of each module based on 8 review standards (QM and supporting frameworks) and related references. Eiffel Corp’s services team then provides a table of recommendations for each review component with practical guidance options, along with examples of how each course could better meet its intended outcomes and maximise first-year student success in various ways.

THE RESULTS

A detailed feedback report addressing the eight-course design aspects as per the QM rubric. Suggested actions and recommendations per area are given to increase the quality of the course and delivery thereof. Alignment of course delivery, assessment and outcomes for the modules in order to ensure student success.

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