EIFFEL CORP CASE STUDIES

University of Venda

UNIVEN - FROM BLACKBOARD TO DIGIKAMVA LMS

Based on the limitations and costs of Blackboard (premium LMS), Univen had to consider the next steps to ensure a more feasible platform that addresses the needs, is affordable and delivers in terms of reporting and analytics. In order to tackle these challenges, a team was appointed to research the various options available on the market. Eiffel Corp’s Digikamva LMS was chosen as the new platform for MyUniven, due to the available information on institutions with similar challenges and the level of implementation.

THE CHALLENGE

UNIVEN’s existing LMS was used in the context of a blended learning scenario. Still, the cost-benefit analysis was not proving to be viable, especially due to the dollar-based maintenance license. In addition, the reporting of the existing LMS was too limited, and additional money had been spent on reporting tools for more detailed analytics. The LMS was also not being used optimally by all lecturers due to varying levels of skills and experience in digital teaching and learning.

THE SOLUTION

Eiffel Corp was identified as a suitable third party with a solution in Digikamva LMS. It is a cloud based solution offering a robust, flexible and scalable open-source platform. Eiffel Corp, a credible, trustworthy partner with a good relationship and track record with the institution, also offered support services relevant to the needs of UNIVEN.

THE RESULTS

Risks were identified in advance and addressed to facilitate a smooth transition. The migration from Blackboard LMS to MyUniven powered by Digikamva LMS and the migration of all courses from Blackboard LMS to Digikamva LMS, without disrupting the day-to-day teaching, was very successful. This resulted in improved functionality and use of the LMS. Change Management facilitated the process and buy-in from stakeholders.

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Do not underestimate the power of who holds your hand in the process.

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EIFFEL CORP CASE STUDIES

Beyond Zero

A CUSTOM-BRANDED LMS TO REACH BEYOND ZERO'S AUDIENCE EFFICIENTLY

Leveraging their knowledge and expertise in public health, Beyond Zero trains and mentors healthcare workers and community-based organisations on a variety of skills. These include clinical mentoring and quality improvement approaches, financial management, leadership and governance, data management, monitoring and evaluation. To reach and train more members in the public health sector, Beyond Zero needed a digital  learning platform that could expand their existing course delivery, while building the capacity of facilitators to execute course materials in a digital environment.

THE CHALLENGE

Address challenges faced by communities through training on a Digital Learning Platform (DLP)

Transform the way training is delivered by providing an adaptive and flexible platform that responds to evolving needs

Enhance knowledge production, transference and accessibility through a DLP

Create collaborative and sustainable training solutions on a DLP

THE SOLUTION

Eiffel Corp’s Digikamva LMS, hosted on the AWS Cloud for a flexible, adaptive learning platform

Eiffel Corp to develop, design, release, support and maintain the DLP for Beyond Zero

Enable the trainers to manage the course materials on the platform through Moodle Admin Training

Build capacity in digital teaching and learning through our Practical Digital Teaching course

THE RESULTS

A custom-branded Learning Management System (LMS) to reach Beyond Zero’s public health audience efficiently

Enablement of facilitators through new digital teaching and learning skills methods – more independence

A transformative approach to teaching and learning through a platform that creates a collaborative space for learners

Enabled capacity to reach more community health workers, transfer knowledge, and achieve greater results

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Guiding the healthcare system and communities beyond zero.

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EIFFEL CORP CASE STUDIES

Claremont High School

STAFFROOM ACCESSIBILITY FOR CLAREMONT HIGH SCHOOL

Claremont High School is an innovative Western Cape Education Department (WCED) school which strives to create an enabling and challenging environment focused on producing outstanding academic performance among pupils from backgrounds which do not typically allow access to the best quality education. They needed their information to be centralised and software that allows them to be able to access files from anywhere. The solution for their needs was Staffroom Accessibility which provided easy, online web-based delivery enabling availability anytime, anywhere, & on any device.

THE CHALLENGE

Information was not centralised – different files for student, parent and staff data, including email addresses, phone numbers, and student information. Claremont High School had to use an intranet to access a file to capture marks but had to be on the school premises to do so.

THE SOLUTION

Staffroom’s Infobase Module centralised all the information for student, parent and staff data kept on profiles which are easy to access and use for reports and communications. Having Staffroom allows users to be off-site to access all the data and capture marks for reporting purposes. This has made our teachers’ jobs easier and allowed us to accomplish our tasks more quickly. 

THE RESULTS

With Staffroom Claremont High is now able to access marksheets when they are not at school, unlike pre-Staffroom when they had them on a networked drive which required being in the building. They have centralised their marksheets from all the subjects. accessing student, staff and parent information has become quick and easy.

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Striving to produce outstanding academic performance

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Settlers High School
EIFFEL CORP CASE STUDIES

Settlers High School

AN INTEGRATED SOFTWARE SUITE FOR THE SETTLERS HIGH SCHOOL

The Settlers High School has been acknowledged as a leading school in the Allan Gray Circle of Excellence. At Settlers, they believe in a balanced approach to education, focusing on our four pillars of Academics, Sport, Pastoral Care and Culture, and it prides itself on offering wonderful opportunities for all who attend the school. However, they struggled to administer student, parent, and staff information effectively. To solve this, The Settlers High School partnered with Staffroom, an integrated software suite that helps your school collect, store and share all the information about learners, parents and staff.

THE CHALLENGE

The school could not administer student, parent, and staff information effectively. For an overall profile of the students, it was difficult to be able to get a complete overview to assess the student’s progress and intervene should the student have needed it. Capturing marks to CEMIS at times problematic in a sense of not being able to confirm calculations and results.

THE SOLUTION

The Staffroom SIS (Student Information System) supplied solutions to Settlers High School challenges in the form of modules. The Infobase module supplied an organized format for the student, parent and staff information allowing the parent and students to be linked to each other. The Infobase, Assess and Insight modules in Staffroom allowed for the exporting and printing of documents with student and parent information that can be submitted to the WCED.

THE RESULTS

Since using Staffroom, The Settlers High School has been able to record and store all the student information in one place, cutting down on the use of paper and files as information is stored on the system and can be shared effortlessly. They can communicate easily with parents and learners, and communication between the school and parent is kept under the profile of a learner which is also great for intervention record keeping.

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We believe in a balanced approach to education.

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EIFFEL CORP CASE STUDIES

Bergvliet High School

STAFFROOM SECURELY CENTRALISES BERGVLIET'S ADMINISTRATION NEEDS

Bergvliet’s mission is to develop well-rounded individuals who will thrive in the diversity of South African society because they have been equipped with the necessary resources to do so. With Staffroom, an Eiffel Corp product, they’re able to achieve this. Staffroom has let Bergvliet High School operate as a modern school by securely centralising its school’s administration needs.

THE CHALLENGE

Prior to Staffroom, an Eiffel Corp product, Bergvliet’s previous product was not nearly as user-friendly and didn’t get a lot of the basics correct. It can also be added that the previous package was split into different modules which caused a lot of hassle as you would need to exit one program and log in to another to access different aspects of student information. Staffroom doesn’t suffer from this problem as it is one integrated website vs lots of smaller individual programs.

THE SOLUTION

Staffroom’s features make communication easy – both internally and externally. With easy access to all you need to know about your school’s learners, parents, and staff in one secure space. And the tools to plan and share schedules, assess learners and effortlessly pull up detailed reports.

THE RESULTS

Staffroom has let Bergvliet High School operate as a modern school by securely centralising its school’s administration needs. It is a piece of software that has become a very necessary tool in the arsenal needed to keep a modern school running. They have appreciated the measured pace of introducing new features as a sign that Staffroom isn’t just rushing to cram in new features but that a lot of thought goes first into developing and testing new features before, they are deployed. This has also led to a very stable platform that rarely has technical issues anymore and as such can generally be relied upon in a school context.

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"Developing well rounded individuals who thrive in the diversity of South African society"

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EIFFEL CORP CASE STUDIES

The Bay Academy

The Bay Academy - Digikamva LMS

The Bay Academy prioritises the safety and security of its students. This means a reliable, stable and secure Learning Management System (LMS) is necessary to ensure the smooth operation of the learning environment. Eiffel Corp’s Digikamva LMS was best suitable to meet the needs of The Bay Academy.

THE CHALLENGE

The Bay Academy requires a stable and reliable Learning Management System platform to manage a large body of learners efficiently. Furthermore, schools must have specialist skills, technical resources and organisational rigour to provide a reliable, stable and secure LMS service for their staff and students. Their LMS also needed an upgrade to improve end-user experience.

THE SOLUTION

Eiffel Corp’s Digikamva LMS helped The Bay Academy offload specialised technical work. After our discussions with the team at the academy , we established that our hosting and technical support services would best fit their needs. Our hosting services of the LMS included one dedicated production instance for The Academy’s LMS, making it suitable for up to 500 active users, with 99% uptime guaranteed and up to 200GB capacity for content storage

THE RESULTS

The Bay Academy’s Learning Management System was upgraded to a newer version of Digikamva LMS and moved to the RSA AWS region for local hosting in the Cloud. Our team continues to provide technical and functional support, security, monitoring and maintenance activities to ensure smooth operation and uptime of The Bay Academy LMS environment. This allows the Academy to focus on what they do best: delivering great teaching and learning to their students.

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"Prioritising student safety and security."

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EIFFEL CORP CASE STUDIES

North-West University

North-West University - Quality Course Review services

North-West University functions as a unitary, integrated and multi-campus institution, enabling equity, redress and globally competitive teaching and research in all their campuses.

Their focus, I.e., teaching-learning and research, is closely linked with community engagement and innovation across their faculties, assisting both distance and in-person students. Offering people a position in the world, NWU is recognised as a global higher education community. NWU allows for flexibility, putting their students at an advantage and enabling them to live up to their potential and getting them ready for their careers.

 

THE CHALLENGE

Two at-risk first-year modules were delivered using an asynchronous online learning modality. In other words, the course content was delivered mostly online with prerecorded lectures. There was a concern that the courses did not meet the required quality standards and the potential lack of lecturer continuity. The module quality also needed to be evaluated as per the QM rubric – it is essential that the outcomes and assessments are aligned with what is delivered in the course.

THE SOLUTION

Course reviews performed by Senior Instructional Designers and accredited QM practitioners. This involves a full evaluation of each module based on 8 review standards (QM and supporting frameworks) and related references. Eiffel Corp’s services team then provides a table of recommendations for each review component with practical guidance options, along with examples of how each course could better meet its intended outcomes and maximise first-year student success in various ways.

THE RESULTS

A detailed feedback report addressing the eight-course design aspects as per the QM rubric. Suggested actions and recommendations per area are given to increase the quality of the course and delivery thereof. Alignment of course delivery, assessment and outcomes for the modules in order to ensure student success.

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"We learnt a great deal from you and look forward to future projects."

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Staff training
EIFFEL CORP CASE STUDIES

Halfway Group

Halfway Group - LMS Implementation and Course Development

With over 20 self-sustained dealerships, Halfway Group has expanded across South Africa and Botswana. What started as just a humble filling station, has now transpired into a group made up of three divisions, known as property, motor and corporate services. This was inspired by a constant need to develop and grow the Halfway brand in the Southern Africa. Halfway Group specialises mainly in the Motor Industry with brands such as Toyota (being the largest), Hino, Ford, Nissan, Hyundai and Mazda. This case study focuses on Toyota.

THE CHALLENGE

Organisations are required to equip the professionals and workers of tomorrow with the capabilities they need to thrive and contribute to their company and for their own personal and professional development

THE SOLUTION

Digital Content Development Services (Blended Course Model) to convert a limited number of Halfway Orientation or similar focus learning programmes into LMS based course for online use by staff and intern complement.

 A custom developed CDT (Course Development Toolkit) that provides Halfway with course and online learning delivery standards for all blended courses and guides learning quality.

THE RESULTS

To meet the early-stage digital learning needs of Halfway Group Holdings, we implemented a robust and responsive learning management system that can adapt to the growing needs of the organisation. The Halfway Learning Academy (U-Learn) was enabled to use Digikamva LMS effectively, to develop and deliver blended courses and use the provided Course Development Toolkit as guideline to develop their online courses

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“U-Learn (a product of Halfway HR Department) is a flexible, easily accessible, learning platform for staff to achieve their learning outcomes with online support and additional resources. The added benefit is the time saved with data entry and reporting.”

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EIFFEL CORP CASE STUDIES

WSU Works to Get Online Content Right

Walter Sisulu University – Course Development Toolkit

Walter Sisulu prides itself on being an institution that promotes and improves access to higher education. WSU’s focus is on providing quality education, and technological and career-orientated programmes. These bring forth necessary skills for development in rural and urban areas, with a special emphasis on entrepreneurship.

THE CHALLENGE

In order to create and deliver effective online learning materials, it is important to carefully balance fundamental concepts with engaging learning activities and a carefully thought-out progression that inspires learners to stay engaged and work together. It is necessary for instructional designers and developers to produce context-rich, well-communicated, and consistent learning experiences while developing such online courses.

THE SOLUTION

An on-site, two-day program has been developed to assist WSU in creating a set of technical online learning standards for their virtual learning environment (VLE) that will serve as guidelines for online course designers, lecturers, and new faculty on issues like the use of color, fonts, naming conventions, course links, and modules.

THE RESULTS

The end result was a partner-specific manual that all of their VLE course developers, but especially new faculty, can refer to when creating their own online programs and courses (available three weeks after onsite delivery). This Course Development Toolkit compiles a number of significant designs and quality standards into a handy compilation.

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Walter Sisulu University in partnership with Eiffel Corp introduced technology-infused teaching and learning. The challenge, however, was creating online courses as these require careful planning, instructional designers and developers to come up with clear, consistent and full-of-context experiences.

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EIFFEL CORP CASE STUDIES

eLearning Course for Induction of Staff at UCT

UCT Staff Orientation – eLearning Content Development

With their culture of academic excellence, the University of Cape Town is currently recognised as a top-rated institution in Africa and one of the top-rated institutions globally. They achieve this by having built an extraordinarily talented community and encouraging one another to work hard. UCT encourages transformation and hard work to maintain the sustainability of their institution and ensures quality in all they do. Their focus is on becoming a research-incentive African university that is inclusive and solves challenges of our time, while also being committed to help change this world for the better

THE CHALLENGE

The University of Cape Town needed to conduct an induction programme for new staff members. The course had to be available as and when required in a hybrid model ensuring that staff could access the course at any given time and stay relevant and updated with the latest information.

THE SOLUTION

Content for the course is built for variable delivery methods, including fully online and blended learning. The numerous staff induction course components were created with a mix of brand-new and pre-existing digital course materials that facilitated participant engagement and knowledge transfer. The course also serves as a collection of references for UCT employees to consult again for clarification on information on highlighted regulations and policies as needed.

THE RESULTS

Given the nature of changing policies, leadership positions, functions, and information inside a complex and evolving university, the digital course remains relevant and updated on a continuous basis, eliminating the need for course administrators to update it on a frequent and manual basis. The course(s)’ continuous usefulness maximizes the return on the investment.

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Eiffel Corp was able to provide a course content programme designed to promote engagement among participants, knowledge transfer and also served as a reference repository for UCT staff to return to, for clarification on highlighted rules and policy information as required.

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