EIFFEL CORP CASE STUDIES

Fairmont High School

ALL IN ONE PLACE - STAFFROOM CENTRALISES INFORMATION FOR FAIRMONT HIGH SCHOOL

Fairmont High School prioritises offering its learners an opportunity to develop themselves through strong academic, cultural, sporting and leadership activities. Therefore, Fairmont needed a system that would be effective in keeping a record of all information regarding learners and their performance. Their previous admin system did not allow for multiple-user access, which was time-consuming and created complex challenges. However, Staffroom provided an all-in-one system solution, centralising all information about the learners and parents in one place 

THE CHALLENGE

Fairmont High School’s previous student admin system did not allow multiple-user access. This meant they had to enter all marks for all learners in a very short time frame. It also meant that student information was only readily available to some staff members. In addition, they could only access the system from one computer in the school building. This was time-consuming and created very challenging deadlines to meet.

THE SOLUTION

Staffroom offers effective accessibility with easy online web-based delivery enabling availability anytime, anywhere, & on any device. Simple workflows make administration, assessments and reporting easy and efficient while saving teachers time and effort. The Staffroom SIS (Student Information System) supplied solutions to Fairmont High School’s challenges through modules. The Infobase module provided an organised format for the student, parent and staff information allowing the parent and students to be linked to each other.

THE RESULTS

Fairmont High School has walked the Staffroom journey for the past nine years and they haven’t looked back. What they like about the product is that it’s an admin-saver enabling teachers to interact from any device, anywhere, to get the job done. In addition, parents can track learners’ academic records throughout the term while being provided with a solid communication platform. Finally, a significant positive for Fairmont is Staffroom’s excellent support channel with quick feedback and  continuous development.

Download The Full Case Study

GO TO FORM

Download The Full Case Study Here

A big positive for us is their excellent support channel with quick feedback and continuous development.

BROWSE OTHER CASE STUDIES

UJ Transforms Course Content with DTX

To ensure that The University of Johannesburg (UJ) continues to contribute to the development of the African continent through higher education, lecturers needed a better understanding of the underlying theoretical concepts within digital teaching and...

READ MORE

Quality Assurance For Blended Courses At Wits​

Wits always strives to ensure its course content delivery quality. To meet the demands of technology, they’ve had to transform their traditional contact-based approach to education into a blended format that combines online and in-person...

READ MORE

 

At Eiffel Corp, we have grown from a business “that only speaks to universities about software and licensing, to how do we partner to generate actual, meaningful, revenue streams for your institution.” This was one of the key messages delivered by Stefan du Plessis, Chief Commercial Operator at Eiffel Corp, at our Executive Roundtable Event hosted on the 10th of February 2023. 

A Great Start to the Year 

This event was a momentous way to start the Academic Year.  In 2023, there is only one thing we know for sure: The world is changing at an extraordinary speed – even more so regarding technology and education. Our shared update on Eiffel Corp, clearly illustrated our intentional shifts in change towards meeting a distinctive purpose – to enable greater access to meaningful education. 

But to understand how to respond to the education sector’s needs, we need to be aware of what we are facing. The shifts are fast and furious when it comes to technology. Myles Thies, CPO & Director of Digital Learning Services, opened the floor with a very apt talk on “Digital Education: Where to now?” 

Where to Now? 

There are shifts in all spheres of education, from social to political, environmental and especially within Artificial Intelligence (AI) and other disruptive technologies used in education. The challenges that come with these spheres are not going away – they are bolstering ahead at an increasingly faster pace. “Educators need real, practical guidance and help in dealing with and even integrating advanced new technologies that are becoming pervasive.” 

Tony Lteif, Head of Education EMEA (AWS), presented the possibility of Cloud-driven solutions for the Education Sector. Explaining what AWS has to offer, Tony highlighted the potential our partnership with AWS creates. Our partnership and latest developments are our response to the challenges and ever-changing technology landscape. 

Organisational Transformation 

Eiffel Corp has transformed as an organisation. We have done so to deliver solutions focused on helping African higher education institutions solve three main challenges: 1) how to deliver a quality digital education product 2) how to truly leverage the multiple benefits of the cloud across the entire academic project (including data-driven decision-making) and 3) how to generate revenue for institutions. 

We developed these six focus areas:  

  1. World-class education technology, built here, hosted here, supported here and priced in Rand whilst leveraging the best of AWS global best practices.  
  2. Continued commitment to innovation and execution of projects in delivering accredited professional development for lecturers and change management services 
  3. Growing our team of instructional designers, multimedia professionals and adding to our portfolio of successfully delivered projects  
  4. Building an ecosystem on AWS that powers commerce, payments and rewards on and off campus to generate 3rd stream income for education institutions  
  5. Increasing our capacity and expertise in offering custom software and mobile development services specifically focused on education  
  6. Establishing an AWS Cloud Centre of Excellence to power our internal innovation and support the rapid adoption of cloud across our industry  

Takeaways from our Executive Roundtable Event 

At our roundtable discussion, facilitated by Max Makgoale (Snr Account Manager at AWS), we unpacked the many gaps in digital transformation between the corporate and education sectors. We touched on our roles and the roles we could play in narrowing the gap where it makes sense. We must work together to ensure that the education sector benefits from technological advances and Cloud solutions. It is no longer a question of whether institutions must transform digitally – but rather when and how.

As Dr Carina van Rooyen (University of Johannesburg) said, “If you want to go fast, you go alone. If you want to go far, you go together.”

 

 

Let’s take the journey together – reach out for more information. 

 

There has been a huge shift in the educational system over the past few years, both in the African and global contexts. This shift has allowed for more use of technology in the classroom. Institutions turned to quick solutions to continue teaching and learning through Learning Management Systems, virtual meeting platforms such as Zoom or recorded lectures.

Of course, there were ups and downs in the sector due to the transition but eventually, institutions seemed to have been getting the hang of things. One would expect 2023 to be a smooth ride, as we have somewhat had what seems like an adequate time for students and educators to adjust to the new world of education. Or have we?

Navigating Through the Change

Institutions have had to execute a course of action in response to the global pandemic (Covid 19) that emerged about three years ago. In our panel discussion in 2022 themed: Life After Covid at Higher Education Systems a big focus was placed on the need for intense training for educators to facilitate the transition.

We have also seen the shift from a focus on institutions to one that is more student-centric. This holds true to the idea that education will never be what it was before. This is evident in the trends emerging in educational technology. Here are seven key trends in EdTech for 2023.

  1. Artificial Intelligence (AI) – This year will see an increase in the use of AI in teaching, learning and assessment tools. With the launch of ChatGPT came great disruption at the start of 2023. It is no longer a question of when AI will impact education, but rather how we are going to optimise adaptive and personalised learning through these technologies. In other words, while debates about academic integrity are raging, it will be important for institutions to embrace new technologies and make them work for them, rather than resist.
  2. Digital Frameworks and Cloud Partnerships – It is well known that the future of education is gradually leaning toward technology. A part of the reason is that a lot of us have come to realise and enjoy the benefits that come with learning online. Institutions are encouraged to invest in high-quality digital infrastructure and to shift resources to the cloud, to ensure that everyone has access to meaningful education in the future.
  3. Blended & Hybrid Learning (Hyflex) – In trying to settle the ongoing debate between physical and digital learning, the hybrid mode of learning has proven to be the strategy to maintain the balance. Most institutions have hopped onto this learning mode, producing more effective and personalised results. This reiterates the shift towards a student-centric institution, where the preferences and needs of students are placed at the centre of learning.
  4. Learning Analytics – Continuing with this theme, institutions are increasingly investing in EdTech solutions that provide insights into student performance through learning analytics to improve student engagement and outcomes. This helps institutions to identify areas of improvement, track progress, and make data-driven decisions.
  5. Mobile Learning – With the increase in mobile phone usage in Africa, mobile-compatible solutions are becoming necessary for students to have access to learning materials and tools on the go. Therefore, it’s essential to ensure that Edtech solutions are mobile-friendly and can be used on different devices.
  6. Virtual reality (VR) and augmented reality (AR) – These are key features in the digital technology revolution in education. VR and AR bring immersive experiences to students. Technology gives educators the opportunity to present topics in new and creative ways, enhancing what is learnt in textbooks.
  7. Cybersecurity – The growing use of technology in education has increased the risk of cyberattacks and data breaches. Institutions must invest in cybersecurity solutions that protect sensitive data and ensure data security.

 

Greater Access to Meaningful Education

At Eiffel Corp, we partner with institutions to enable greater access to meaningful education. Our solutions help institutions navigate through the imminent and future changes that technology brings to education. We walk the journey with you.

 

 

It has been an exciting year for us at Eiffel Corp. It was an honour to work with our valued clients and partners in 2022. This was a year that saw great growth, various successful collaborations and some valuable lessons learnt.  

As a company, we must mark our partnership with Amazon Web Services (AWS) as one of our big highlights of 2022. This partnership also saw our very own Digikamva Learning Management System (LMS) recognised as an AWS-qualified software. Another highlight was our first face-to-face event since Covid-19 hit in 2020. The event was a great success, with dynamic interactive experiences. The end of 2022 saw tremendous progress made with our in-house developed online storefront and catalogue, Maraka, as part of our Digikamva LMS roadmap 

Of course, our ever-determined, and hardworking team, ultimately drove our achievements. We asked them to share some of their highlights in 2022, and here is what they had to say: 

Digikamva LMS Solutions and Technical Support 

“The Digikamva customer success team has really enjoyed working with all our clients in 2022 and we really look forward to another year of Digikamva LMS success and enrichment! With some great highlights below:  

  • Halfway Group – Successful Implementation of U-Learn LMS and a great start to the roll-out of the LMS into Halfway Group. U-learn LMS is enhancing the training experience and management of training for the Halfway Group’s businesses.  
  • Beyond Zero – Successful implementation of Eclipse LMS. Their goals with their LMS are going to make a positive impact in the health training in the communities that they serve. We are excited to roll out Eclipse with them in 2023! 
  • NEMISA – Enhanced the look and feel and capability of their Digital Skills Platform by incorporating new plugins through consultation with Eiffel. It was a fantastic engagement, and it was great to work with the NEMISA LMS team. 
  • Nobel International Business School – Upgraded the look and feel of their LMS. Their site looks great, and the user feedback has been positive.  

The Bay Academy – We started our customer success engagements and have gained positive momentum in reaching the Bay Academy’s goals with their LMS sites.” – Chiro Park, Customer Success Manager  

“The project we had with Beyond Zero was one of the first projects we tackled from beginning to end as a team (for Digikamva LMS), with Chiro Park as Customer Success Manager overseeing the project management (a first for her too). The Beyond Zero team were amazing and helped us complete the project within a good time frame. All in all, this was a successful project!  We enjoyed overseeing it and ultimately the client was happy with the end result, which was the outcome we wanted.” – Dhushan Ramduth, Senior Technical Consultant  

Expanding into Africa  

“My highlights for 2022, will have to be rolling out Gradescope in the rest of Africa and getting AIMS on board for Gradescope as the first outside of South Africa deal. Getting excellent feedback from the Webinar we held earlier this year, that was an amazing team effort from the Sales and Marketing teams. The support I received from the Marketing team was out of this world! My second highlight will have to be Eiffel Corp reaching its partner target with Turnitin for 2022. My 3rd highlight has to be seeing the integration with all the teams across the business. It’s always nice to see what other teams are achieving and see that we have a clear goal in mind. My 4th highlight is also the focused approach, focusing on our own IP for 2023 because that means more business for everyone in the company. There are a million other highlights I could mention both professionally and on a personal level!” – Ntombizodwa Ndzamba, Account Manager 

Academic Integrity at Online Schools 

“This year was filled with new experiences for me and thus full of high points when working with customers. The first one that comes to mind is that I helped a start-up online school get the exact tool they needed for their online tests and exams, The Invigilator, at the beginning of the year. This allowed them to move ahead with their plans for future growth easily. Another achievement was that I established contact with some universities that were difficult to get a hold of, and now we have some very good relationships with the correct people.” – Pierre De Wet, Sales Co-ordinator  

Digital Teaching and Learning Development 

“One of my highlights this year was delivering the MUT Media Development workshops. As a media enthusiast, I thoroughly enjoyed seeing the lecturers light up and get excited about the tools and techniques they could incorporate into their online courses to enhance student experiences and increase engagement.” – Jenavicka Lombard, Instructional Designer & Training Facilitator  

“Developing quality education takes time and effort. It involves many different skills, knowledge, and innovative ideas. This involves a lot of people that come together with the same goal in mind. This year, a highlight for me was working with people from different higher education institutions, different countries, and different corporate environments to develop quality education for students, trainees, and employees on different levels of their educational journey. What a privilege it is to get to know other people that are as passionate about education as we are at Eiffel Corp.” – Jani Prinsloo, Senior Lead: Digital Learning Services  

International Digital Content Development  

“The Highlight of 2022 for me was the signing of two brand new international contracts for Digital Content Development! I’m always very curious to see how we measure up against our international counterparts in the Higher Educational space. My curiosity led to a big relief, and I can proudly say that our knowledge, skills, and expertise are indeed WORLD CLASS!! We can comfortably engage in complex and best-practice conversations, and our guidance and opinions are welcomed and respected by all. Can’t wait to enter 2023 with a brilliant Eiffel Services team!” – Selmarie Lotz, Snr eLearning Design and Project Manager  

Marketing Growth 

“From our Welcome to The Future event, to working on the case studies and seeing the clients’ success stories. The need for collaboration and collaborative mindset really stood out and that we are all working towards a common goal, which is to make education great again through the use of EdTech.” – Stiaan Swanepoel, Digital Marketing Strategist 

‘This year has been a year of such growth and building in our post-pandemic context, and Eiffel Corp has truly responded to the ever-heightened needs of our African EdTech sector. As a company, and as individuals, Eiffel is always innovating, and 2022 has seen this to new levels across the board. Eiffel Corp took home another MEA Markets African Excellence Award this year, winning Best Education Software Solutions Provider. Just one of the many awards recognising the pursuit of meeting our client’s needs and supporting them in their journey of empowering their students. Eiffel Corp’s newly branded Steps to Mastery programme is just one example of how we are partnering with institutions to identify and strategically equip them for digital transformation”. Joanna Reypert, Snr Graphic Designer

William H McRaven once said, “Little things make big things happen.” This year proved that consistently doing the little things well, leads to greater things. From a website re-haul to a face-to-face event and catch-up breakfasts with clients – this has been a BIG year. Our team has grown, our initiatives have grown, and our in-house offerings have excelled. And this year was just a taste of things to come. We look forward to engaging with our customers even more next year – sharing solutions that will continue to lead the way to greater access to meaningful education.” – Jolene du Plessis, Marketing Manager 

 

Finally, a huge thanks to our clients and partners. Thank you for entrusting us with your needs, for all the collaborations that took place and for your continuous support. Thank you for working with us, to help us achieve the impact we are constantly striving for – sustainable digital education that empowers student success. 

We can’t wait to see what 2023 has in store for Higher Education and EdTech in Africa!  

 

Designed and developed for the education industry, The Invigilator App is a cell phone tool used to monitor students during online and in-venue assessments. The main purpose of this application is to help mitigate any misconduct and maintain integrity in the education sector. While The Invigilator was initially developed for online assessments during Covid, it has proven equally effective for in-venue assessments. A simplified invigilation process has been made possible with the use of artificial intelligence.

Then vs Now

Before covid, institutions had to appoint human invigilators to monitor students during exams and manually capture names on the attendance register. What The Invigilator app does now captures all the necessary information to ensure that the correct students are writing their own assessments. In other words, their identity is verified with the app. The app captures the student’s master image, which is used to verify identity at the venue too. Students must scan the QR code before the exam starts, which allows for automated rollcalls. This helps institutions cut on costs of hiring additional invigilators for the in-venue assessments. Students are required to scan and upload their scripts at the end of an assessment which means instructors can start marking immediately and should the hardcopy be lost; the uploaded script will serve as backup. This is efficiency at its best!

Proctoring Solutions vs The Invigilator

Proctoring solutions may not necessarily be viable for the African context due to but not limited to the following reasons:

  • They require big-budget devices that most students may not be able to afford.
  • Proctoring is immensely expensive and may not be a practical solution for institutions with a large number of students.

The Invigilator, however, was designed especially for the African context. It is an all-inclusive solution that is used and trusted by 15 institutions with 750 000 users and has conducted 1.5 million assessments.

Why invest in The Invigilator?

  • It encourages the use of blended learning: As much as lockdown restrictions have been lifted, the Coronavirus is still present, so it would be advisable to have students on campus for exams only. The Invigilator encourages incorporating online assessments, and in-venue assessments still, i.e. short tests, MCQs, etc. Blended learning offers other great benefits (read: https://www.eiffelcorp.co.za/access-to-online-learning/)
  • The app works on an entry-level smartphone which most if not all students have access to.
  • It is light on data, fitting for a student budget.
  • The app’s features protect academic integrity, guaranteeing the credibility of assessments, and the integrity of the institution’s qualifications.

 

Want a much easier yet trusted and cost-effective way to invigilate in-venue assessments at your institution?

Two years post-covid, in the city of gold, South Africa, on the 9th of June 2022. Two companies launched a call for collaboration. People were delighted to meet and engage face-to-face for the first time in what seemed like a lifetime, and the excitement was tangible! The purpose of the event? To “curate educational experiences together.” Eiffel Corp and AWS set out to engage with the higher education sector on where we are post-covid in terms of technology, digital learning and what the institution of the future should look like. It was a learning experience, with guest speakers sharing their views on where education is heading while aligning the vision of Eiffel Corp and AWS with the people, processes and technologies of our institutions.  

Highlights from the Past Two Years 

Opening the day was speaker Stefan du Plessis, our very own Chief Commercial Officer. He touched on what we have been up to for the past three years while also giving the direction of where we’re headed in the future. He shared that we at Eiffel Corp, “are proud of the impact we make in Africa and being recognised for it pushes us to work harder and strive to achieve more.”  It was also a great honour to share that we are the first and the only South African EdTech company that has earned the AWS Qualified Software recognition for our Digikamva LMS. This came after successfully completing the AWS Well-Architected Review of our LMS. Here is a little snippet of what we have been up to:  

Growth with Strategic Partners and Solutions: 

Together we help solve challenges within the education sector: 

  • Turnitin – More than 80 new institutions across 15 African countries. We also received the Partner of the Year award 2021. 
  • Staffroom – Supported more than 90 schools in South Africa to manage their school administration completely remotely.   
  • The Invigilator – A new partnership offering support to 15 new institutions, boasting more than 350 000 users, mitigating the risk of dishonesty during assessments. 

Awards: 

We received numerous awards, recognising our work. Here are a few: 

  • BEST ELEARNING CONSULTANCY FIRM IN AFRICA 2020/21 
  • MOST INNOVATIVE HIGHER EDUCATION TECHNOLOGY COMPANY OF 2020 /21 
  • BEST EDUCATION SOFTWARE SOLUTIONS PROVIDER – SOUTH AFRICA 2022 
  • STEVIE AWARDS BRONZE – TECHNICAL INNOVATION OF THE YEAR 2021 

Being a strategic solution partner in education, we were keen to learn about the current and future needs of the educational sector. We will strive to continue helping our clients achieve sustainability and success, and most importantly, enabling greater access to meaningful education through all we do.  

The event also launched Eiffel Corp’s partnership with Amazon Web Services (AWS). AWS, a subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies and governments. AWS partners with organisations within the education sector with the mission to accelerate the digital transformation of education. To achieve this, AWS collaborates with the full education community, including learners, educators, administrators, and researchers. Cloud is a crucial enabler to effectively compete and excel in an era of vast opportunities and innovation. This is a crucial component of the institution of the future, which was also a focal point during the event.

The Institution of the Future 

“Given the state of the world, the unprecedented set of challenges before us as well as the breakneck speed of change we are now so used to, the future is almost unfathomable.” Myles Thies – Director of Digital Learning Services at Eiffel Corp. Using some familiar analogies and established trends, Myles presented and discussed some of the most pressing issues of the day from social and political to environmental and technological. He further shed some light on how higher education can create adaptive means to respond to those challenges. He also discussed the opportunities that lie ahead for universities and how they can maintain their status as a centre of learning excellence, innovation, research, critical social development and most importantly, the champion of reason, inquiry and philosophical receptiveness.  

The Panel Discussion 

Our panel discussion themed, Life After Covid at Higher Education Institutions, was facilitated by Myles Thies, with Dr Gerrit Wissing from the University of the Witwatersrand, Linda Siso from Amazon Web Services and Luci Carosin from the University of the Witwatersrand weighing in on the conversation. The discussion highlighted the importance of technology in education. ‘’It takes a crisis to get a reaction.’’ In response to the pandemic, the use of technology increased, and execution had to take place immediately. The discussion continued to how their institution handled the immediate shift to remote/hybrid learning. “To prepare educators for the rapid change, we put training in place in the form of workshops per faculty.” The audience eagerly participated, with the greatest concerns raised being the digital divide and the disparity between individuals who have access to technology and stable internet, versus those who do not. The case was made, that if we had done nothing during Covid, we would also have been nowhere now. It was important to start somewhere and carry on with what was possible and find solutions for those who were left behind. This is a sensitive matter and needs more than a day to discuss.  

 

Our World Cafe Collaborative Experience 

After the insightful panel discussion, and a lovely lunch break, we moved on to the World Cafe section of the day. The World Cafe consisted of participants rotating between three tables with relevant topics. Here participants were encouraged to be creative, with playdough, lightbulb stress balls, khokis, stickers and big sheets of paper to stimulate the process. The buzz around the tables was contagious, everyone grabbed the opportunity to give input and feedback. After each rotation, the next group at the table could build on what the previous group had discussed. After the final round, a member of the group at each table shared a summary of what had been discussed at the tables. We will be sharing the outcomes of these discussions shortly. The themes were: Enabling access to meaningful education; curating meaningful education experiences together and establishing your institution for future learning & success. What was clear is that there is a need for technology to enable success and that all group discussions pointed to student success as a top priority and driving force at their institutions.

 

Lessons learnt from the event 

We are in exciting, but challenging times. There is a great stride towards the future of education and technology in Africa. But in moving forward, we also have to be very aware of those who we are leaving behind. And we will have to find ways to address the digital divide, without slowing progress down. A tightrope balance that is yet to be figured out. But within the gaps, we only see opportunities for innovation. Having such an informative event made people more hopeful for the future of education. Having come together to interact with one another, and sharing ideas and opinions were great highlights that need to be built on. And so we are getting ready for our next event, happening in the Western Cape on 22 September 2022. Reach out if you are interested in attending! 

It goes without saying that this write-up does not do the whole experience justice, you had to be there!

Reach out to us to find out about our next event
Marketing@eiffelcorp.co.za
Save your seat HERE!

 

Seven tips on how to tackle your student count on your Turnitin account 

 If you are a Feedback Studio and Originality Check administrator, then this is for you! 

With us already being halfway through the year and yet another term at its end, we are sure you have the hang of things on your account. By now your students have also got into the swing of things and submitted easily, while instructors graded without any hassles. It all comes together as a celebration of learning with academic integrity. 

To keep things smooth sailing, we would like to share seven tips to maintain an accurate student count, as shared by our partners over at Turnitin. Here goes: 

  1. Compare your limit with your student count 

While this might seem obvious, but it is important to note what your student limit is and how close you are to reaching it. Enrolment numbers take 24 hours to reflect – and can have a significant impact if you have not stayed on top of this. 

  1. Out with the old – in with the new

It is extremely important to remember to expire out-of-date classes. Check that instructors have remembered to do this. Why? Unexpired classes count students from the previous term as ‘active.’ Active students are included in your student limit. This is avoidable by allowing classes to expire. 

So, it is important to make sure that inactive students do not count as part of your student limit. Here is how an instructor can expire a class. Simply edit the dated class and change its end date to a previous date (that has passed).  

  1. Merge is the word for multiple accounts

Ask students to merge duplicate user profiles. This happens if a student has enrolled multiple times in one class and then submitted papers through more than one user account. 

How can students merge their accounts? They must contact Turnitin Customer Support and process the request. The student must prove that they are indeed the owner assigned to multiple accounts. As soon as these accounts have been merged, the process cannot be reversed.  

  1. Let go of duplicate students

By dropping duplicate students, instructors delete multiple enrolments in classes. It is important to note that this should ONLY be done when the secondary account has not been used for submission. Dropping a student will make any papers they have previously submitted unavailable.  

  1.  Change is key – change your enrolment key

Instructors who prefer that students join their classes with a class ID and enrolment key, should always change the enrolment key as soon as all the students have set up their user profiles in Turnitin. In this manner, you prevent any duplicate enrolments.  

  1. Stay up to date with student details

When a student struggles to access their account, either by forgetting their email address or username for example, the instructor should use the student roster to confirm the email address and name used for enrolment. If the email address listed is no longer in use, the instructor can update it for the student. 

  1. Your account manager is your go-to

It is important to note that your student count issues could purely be due to the student limit for your institution being too low. If this is the case, the solution would be to have a discussion with your account manager to see how your count could be brought back to stability.  

This blog was originally published by Turnitin: https://www.turnitin.com/blog/seven-practical-solutions-for-quickly-reducing-your-student-count 

 

 

Access to online learning

There is a constant growth of online learning in Africa and the world at large, especially in the past two years. This, therefore, poses a need to meet the constant growth to enable easy access to eLearning.  

As a developing continent, Africa still faces major issues as far as online learning is concerned. These issues include: 

  • Poor internet connection 
  • Lack of ICT skills 
  • Lack of training for facilitators 
  • Digital illiteracy  
  • Technological infrastructure, etc.  

The importance of eLearning becomes even greater when we look at the economical issues faced and the advantages that come with online learning. Let’s take a look at the advantages of eLearning and how they can encourage solving the challenges faced. 

Advantages of e-learning: 

  • Flexibility – online learning allows for flexibility such that, one is able to find part-time employment while studying. 
  • Self-governance – trained and disciplined students are more likely to do well in the workplace. 
  • Cost-effective – online learning produces fairly adequate results without costing a lot of money. (Traveling costs to campus, hardcopy books, student residence, etc) 
  • Improved technical skills – these are critical skills to possess, especially in the workplace.  
  • Many institutions have been trying to solve the challenge of access to online learning since the beginning of Covid-19. They do this by providing free data for students and helping those in need with laptops. Systems have also been set up in the space where learning takes place. However, since this mode of learning is still new for some, a lot of changes and adaptations have to happen.  

These changes may typically mean finding new ways of presenting lectures effectively. An example of an effective lecture could be keeping a lesson short. It’s commonly known that too much screen time could decrease the attention span, so keeping lectures short allows for students to remain focused. Lecturers are also encouraged to record lessons. While the focus is on keeping classes short, recorded lectures allow for students to revisit lessons whenever there is a need for revision. 

The home for many lectures that take place online is the Learning Management System or  LMS software. Among other functions, the LMS’s focus is to deliver learning online, by providing a platform where learner enrolment, administration, documentation, tracking, etc could take place. It basically serves as a portal where students can access important information in relation to their course. Instructors are also able to track and monitor the students’ performance to ensure that each one of them meets their learning objectives.  

So how then do we deal with the challenges associated with the LMS and accessing online learning in general? “Capitalise on Digital Tools!” This means finding the right LMS for your institution, providing training that will enable better use of the LMS and as already mentioned, institutions have partnered with some of the best network providers to give their students free data and laptops. For the digital illiteracy challenge, computer modules are taught in the first year of varsity.  

While Covid-19 has caused us to move forward, it also exposed many gaps in our education system and highlighted the digital divide. Rather than focusing on the gaps, perhaps we should focus on what can we do in the future to improve on what happened during Covid-19. Blended learning is most likely the way of the future. The focus should thus be on what we need to improve on online learning in the future, to cater to all students to ensure access to electricity, a conducive learning environment and the internet. Perhaps the solution lies in on-campus support for online learning. With the blended learning approach, this is possible – not cutting out face-to-face teaching, but applying both face-to-face and online learning appropriately to ensure optimal outcomes.  

How we can help?

As recognised AWS Education partners in EdTech, Digikamva LMS is hosted on the leading cloud platform, Amazon Web Services (AWS). Reach out to learn how we can support access to online learning with the support of Digikamva LMS and Amazon Web Services. Visit: www.eiffelcorp.co.za/digikamva-lms for more information.

References: 

 

Instructional Design in Africa

Instructional Design in Africa

Instructional Design, Educational Technology and Digital Teaching: Challenges in Higher Education in Africa 

We know that most African Higher Education Institutions have implemented forms of blended or online learning. Consequently, there has been a huge growth in the need for learning design in Africa. According to recent studies, learning design and creating online content are the most needed skills in African universities – and urgently too (Pallitt et al. l, 2019:1). 

The current context of teaching and learning implies that instructional design should guide how teaching and learning are applied – specifically in reference to blended learning and online teaching contexts we are faced with, and therefore the use of technology in these scenarios is important. 

But how are we doing when it comes to Instructional Designers (IDs) in South African Institutions and digital teaching or online learning application of learning design?  We asked various South African IDs to share their views.  

Lack of Capacity 

The lack of capacity was practically flagged by all. “Since the early 2000’s there is no longer a coursework Master’s degree for the formal training of Instructional Designers, while the available educational technology degrees lack the hands-on specialisation needed in this field,” says Miss Liana Venter (Snr ID) at North-West University (NWU). Dr Setswe (Snr Instructional Designer) and Mr Harvey (ID) from the Tshwane University of Technology (TUT) agree that there are few qualified instructional designers equipped to serve digital teaching and learning needs. Those who are available often lack experience in the latest instructional design methodologies.  

Lack of Skills  

In Higher Education, Instructional Design in Africa has become a scarce skill. According to Ms Venter, we have seen a mass exit of qualified IDs from Higher Education to the private sector. This is due to a misalignment of skills and roles to reward. IDs with professional qualifications (such as a Masters or PhD) usually become general support staff and are rewarded accordingly.  

Lack of Resources 

The ratio of instructional designers to the ratio of academic staff and modules is not balanced.  Lecturers, therefore, do not always have the support they need in terms of instructional design in their courses, whether in class, online or for blended learning. In the same way, IDs cannot get to their role as Instructional Designers to their full capacity. 

Issues with quality assurance 

Dr Setswe and Mr Harvey highlighted that quality assurance is lacking. A system where documents or content are checked for quality is not in place. As a result, the Quality Assurance process seems to be viewed as a policing tool rather than integrated into the Instructional Design process.  

Constructive misalignment  

According to Dr Van Wyk (Snr Learning Designer) & Dr Moodley (Snr Learning Designer) from the University of Pretoria, lecturers often struggle with aligning learning outcomes, the assessment criteria, the activities, and/or assessments.

The outcome is often a module that is beautifully written and of the highest quality, but the assessment is a lower-level multiple-choice quiz. And while there is value in multiple-choice questions, this misalignment causes students to be able to skip the higher-order thinking activities and still pass the lower-order multiple-choice quizzes resulting in high marks.  

This can be solved by involving lecturers in analysing the outcomes and the assessment criteria first before they start designing the learning activities and or assessments. Preset templates can be valuable. 

Need to Know vs Nice to Know 

Dr Mari van Wyk (Snr Learning Designer) & Dr Kimera Moodley (Snr Learning Designer) explain that each lecturer enthusiastically advocates for their subject field.  To them, their field is the most important part of the qualification. Textbooks, scientific articles, games, videos, webinars, quizzes, and assignments are all added to the mix because they are relevant and good. “We as learning designers, need to work closely with lecturers when designing online modules. Otherwise, there is a risk of overload (cognitive, multimedia). It is part of our role to create a balance between what the learning outcomes expect students to be able to while engaging the student.” 

Lack of Technology: The easy way out 

Dr Van Wyk’s “favourite” as she calls it. Lecturers frequently complain that they cannot do an activity or use this technology because not all students have a smartphone/laptop/data/Wifi and the list continues. Yes, it is true sometimes technology can become a stumbling block, but that doesn’t have to stop you from trying. Dr Van Wyk suggests that lecturers find a solution with the technology that the majority have access to. For those who do not – create alternative options or arrange time in a computer lab (residential students) to use technology. Don’t find excuses; find solutions.  

According to Dr Setswe and Mr Harvey, authoring tools and relevant applications to create digital content are also not current. In their experience, Instructional Designers are still using outdated software and not applications that align with the needs of the digital teaching and learning era.  

Rocking the Boat 

Dr Van Wyk and Dr Moodley add that for many lecturers the decision to change from contact to online teaching is easy, but the mind shift on how content needs to be delivered (pedagogically) is the greatest challenge. The age-old tried and tested methods need to be transformed to include technology and not only achieve learning outcomes but develop 21st-century skills that are just as valuable. Therefore, learning from others, staying abreast, and reading about best practices and new ways of teaching are imperative.  

Steering Through Troubled Waters 

Drs Van Wyk and Moodley continue that for many lecturers, change results in feelings of incompetence, lack of control, uncertainty, and negative attitudes because they cannot predict how their students will respond. What needs more clarity? Is the content provided sufficient? The response in emotions includes fear, anxiety, and resistance.  To support this process, “it is important to take the humanistic approach and take the student’s (or alumni’s) voice into consideration. Once lecturers develop confidence in designing, developing, and teaching online, they gradually become less reluctant to try new innovative methods.” 

Skilfully Learning to Sail  

The final thoughts from the Drs are that the complexity of changing one’s teaching method should not go unrecognised. This shift shows great resilience towards forward-thinking and continuous development. True educationists are not afraid of change but instead embrace it to stay in touch with the demands of the current student body. Lecturers are the change agents that create awareness, encourage critical thinking, develop new ideas and transform the subject field. Therefore, lecturers need to be encouraged to keep on developing and continuously embrace change.  

Finding Solutions That Work 

Our team serves people in higher education to enable greater access to a meaningful education. Through supporting educators in skills development and sharing knowledge on the latest educational technology – we support digital teaching and learning and guide the relevant people through the change process. We understand that institutional success is reliant on student success. To achieve this, the quality of coursework, the credibility of qualifications and the learning experience have to align. We aid this process by partnering with higher education institutions in Africa to identify their challenges and find solutions to them, not only through EdTech but through equipping educators with the skills and solutions to achieve this.   

Reach out to learn how we can help 

 

Sources Consulted: 

Pallit, N., Carr, T., Gunness, S. and Dooga, J. Perspectives on Learning Design in African Higher Education (postprint) Conference Paper · July 2018. Available Online: https://www.researchgate.net/publication/329093544 (Accessed 09 May 2022). 

 

And Special Thanks to: 

Tshwane University of Technology: Dr Granny Setswe (Snr Instructional Designer) & Mr Andrew Harvey (Instructional Designer) 

North-West University: Miss Liana Venter (Snr Instructional Designer) 

University of Pretoria: Dr Mari van Wyk (Snr Learning Designer) & Dr Kimera Moodley (Snr Learning Designer) 

For your insights and contributions. 

 

Durban University of Technology on How To Mitigate Academic Misconduct 

When Remote Emergency Teaching was put in place, it was meant to be a temporary solution – a month, two months, at most three. It soon became clear, however, that this pandemic and consequent circumstances, were not just going to blow over. The rest, as they say, is history. While many institutions carried on for the sake of keeping the momentum, others paused to re-evaluate the way they do things. 

The Durban University of Technology did exactly so. Dr Prinavin Govender shares their journey, “It started two years ago for DUT. We noticed there was dishonesty taking place during assessments. Our marks were improving exponentially. So, while we were in a position to carry on with teaching and learning, we overlooked this critical component of assessments.” Most institutions had turned to an emergency format of assessments, where continuous assessments were put into place. But  

DUT was not alone; several institutions now faced the challenge of academic integrity at online or remote assessments. Dr Govender shares that they picked up on misconduct – students copying each other’s work and working together on assessments together. It was easy to note as answers were similar, or marks were not reflective of the student’s usual marks. But unfortunately, they had no proof to show this was indeed the case. They needed hard, quantitative data.   

As the emergency in remote learning became more of a permanent solution, dishonesty among students became more apparent, and the pressing question was asked at DUT, “what are we doing about it.” 

The Durban University of Technology looked at various proctoring software solutions, from local to international. With specific criteria in mind and a researcher’s mind, Dr Govender found that most if not all solutions were pretty data-intensive and expensive.  And one had to keep the two major issues or challenges of students in mind, being 1) they don’t have expensive smartphones 2) they don’t have unlimited data available. Unfortunately, the solutions that they looked into require high-end equipment and full bandwidth. As a result, there were two main factors that would influence their final decision, access to connectivity/bandwidth and equipment (such as high-end laptops or phones).  

After running a few pilots of proctoring solutions, a peer from an alternative institution advised Dr Govender of The Invigilator. And so, Dr Govender tested it. As one of the first academics in the institutions to use it, Dr Govender was pleasantly surprised. Next step, they piloted the application with 30 students, and now picked up on irregularities through The Invigilator application. There was proof that students do tend to find shortcuts during assessments and behave in a manner that is not with integrity. In fact, through the various flagging features of The Invigilator, they could pick up within 30 minutes that some students were being dishonest.  It met all the criteria and put mitigation measures in place for students to be less tempted to cheat during assessments. 

Dr Govender presented the evidence (now hard data) to his faculty and the exco and moved on to piloting the application on a faculty level. The ideal is to implement the software in all faculties across the university. They are currently in the process of rolling it out to other faculties, i.e. at an institutional level. 

The app certainly deters academic misconduct and places students on the same playing field. This makes the results and outcomes of their academic records more realistic and fairer. As more institutions start using The Invigilator, the application adds an important element of credibility to qualifications in South Africa and hopefully soon around the world. As staff and students using it at DUT, “we can honestly say it is a deterrent for dishonesty,” Dr Prinavin Govender.  

Dr Govender extends a big thank you to the Eiffel Corp and The Invigilator Team for their patience and professionalism when it came to all the red tape they had to overcome at the institution to roll out the application on a large scale. The support and service were applaudable.

 

Dr Prinavin Govender is currently employed at the Durban University of Technology in the Information Technology (IT) Department as a Computer Science Academic. He received his PhD in Education in 2020. He has been in the IT field for over 30 years and is passionate about both teaching and research.